Certainly, we provide worldwide shipping services. Shipping costs will be applied and will be included during the checkout process. Throughout the year, we offer discounts and promotions, so be sure to stay updated for exclusive details.

The delivery time for your order is contingent on your location. Orders processed within our system typically required 5-7 business days for domestic deliveries. For overseas shipments, the delivery timeframe may extend from 7-16 days. Specific delivery details will be furnished in the confirmation email associated with your order.

We leverage the services of prominent national carriers as well as local courier partners. When completing your purchase, you will have the option to choose a preferred delivery method at the checkout stage.

At Copan Trade, our primary goal is to ensure customer satisfaction with our products. If you find it necessary to return an order, we are here to assist you. Please reach out to us via email, and our dedicated team will guide you through the return process.

The ability to personalize your product is contingent upon the creator and the nature of the product. Detailed information regarding customization options can be found on the product page, so please refer to that section for specific details.

Green coffee beans are good for a year non-roasted, and once they are roasted, use within 4 months. The freshness will not be at as strong after the 4 months and the coffee may taste flat.

Easy fix! Just click the "Lost password? Recover password" link located in the login dropdown menu.

You can contact us through our contact page! We will be happy to assist you.